Returns & Refunds Policy
Returns and Refund Policy
At iTechHyper, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, you may return your order for a full refund or exchange within 14 days of receipt.
Cancellation and Return Policy
Cancellation: You have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire 14 days from the day you receive your order.
Returns: If you wish to return your order, you must notify us within 14 days of receipt. The items must be unused, in their original packaging, and in the same condition that you received them.
How to Cancel or Return an Order
Contact Us: To cancel or return an order, please contact us at worldwideukspecials@gmail.com within the 14-day period.
Return Authorization: Once your return request is approved, you will receive a return authorization number and instructions on how to send your item back to us.
Shipping: Please return your items to Belle Vue Post Office, 272 Leeds Road, Nelson, BB9 8EP, UK. We recommend using a tracked shipping service to ensure the safe return of your items. You will be responsible for the cost of return shipping.
Refunds
Processing: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Partial Refunds: In some cases, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).
Non-Returnable Items
Certain items are exempt from being returned, including perishable goods, personalized products, and items that are intimate or sanitary in nature.
Contact Us
If you have any questions about our returns and refund policy, please contact us at worldwideukspecials@gmail.com . We are here to help and ensure your shopping experience is pleasant and hassle-free.